Your Bandsintown festival page is your public-facing profile on the Bandsintown website and app. It’s where fans discover your festival, check out the lineup, discover set times, and buy tickets.
Set Up Your Festival Profile
Go to the Profile page to set up, publish, and update your festival profile page.
Be sure that all links, details, and images are accurate and up-to-date.
You will need to populate your:
Festival Info:
Set the start date and time
Set the end date and time
Enter the festival location
Enter the festival location
Enter the festival description
Add the festival website link
Festival Logo Specs:
Use your festival’s official logo
Ensure the file format is JPG or PNG
Maintain a 1:1 aspect ratio (square)
Make sure the dimensions are a minimum of 150x150 pixels
Keep the file size under 8 MB
Do not use transparent images
Lineup Image Specs:
Use an official image, highlighting your lineup
Ensure the file format is JPG or PNG
Maintain a 4:5 aspect ratio (portrait)
Make sure the dimensions are a minimum of 480x600 pixels
Keep the file size under 8 MB
Do not use transparent images
Background Image Specs:
Use a photo of your festival, a solid color, or a texture/pattern without any text
Ensure the file format is JPG or PNG
Make sure the dimensions are a minimum of 1000x356 pixels
Keep the file size under 8 MB
Do not use transparent images
Note: After making changes to your festival profile, always click Save Draft before switching pages or tabs. Unsaved changes will be lost.
Add Your Ticket Links
Next, add your ticket links:
Go to Profile.
Click the Ticket Links tab at the top of the screen.
You can:
Add a single ticket link
It will appear as a red “Get Tickets” button at the top of your festival page
Add multiple ticket links
Add a label for each one (e.g. VIP, GA, etc.)
Each ticket link will be displayed on your festival page as a separate button using the label you provide.
Toggle ticket link visibility on or off at any time.
When Display is toggled off, the ticket link is hidden from your public festival page, but it can still be used in Fan Alerts
Publish Your Festival Page
Once your profile information and ticket links are finalized, click Publish Profile to make your festival page live.
All changes are applied immediately.
Set Up and Publish Your Lineup
Your festival lineup is prominently featured on your Bandsintown festival page and helps power fan alerts and discovery across the platform. Each artist’s set also gets its own event page, which is discoverable on Bandsintown and distributed to partners like Spotify, Google, YouTube, Apple, and more.
Fans can RSVP to individual sets to build a personalized schedule and get reminders when it’s time to catch their favorite artists.
Your lineup is managed separately from your profile details.
Go to the Lineup section to:
Add and schedule artists
Designate headliners
Edit set times
Publish your lineup
Note: Your lineup must be published before fan alerts are sent
For more information, check out our article: Adding and Publishing Your Lineup
Set Up and Schedule Fan Alerts
Save time and sell more tickets with automated email & push alerts targeting qualified fans at your key moments.
Go to the Fan Alerts section to set up and schedule your Fan Alert(s) in advance.
Fan Alerts must be scheduled at least 24 hours before the send date/time.
Your festival page and lineup must be published in order for fan alerts to be sent
For a step-by-step setup guide, see: Setting Up and Scheduling Fan Alerts